Communication

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Communication

In any business effective communication is essential. However, in healthcare it is vital to be sure all parties involved are able to communicate both ways well and are on the same page because of the higher level responsibility of looking after vulnerable patients. One of the most important responsibilities is about ensuring the right levels of staff are in the right locations enabling the organisation to provide the best care possible.

Calling round people is time consuming activity and so many calls not answered as well as the message not passed… In this modern day for majority of us using communication apps like Messenger or WhatsApp became common everyday activity and we even are more approachable through them than calls. We are not always available to take a call, when we are driving or working, but it is much easier to reply to a message or notification when catching up with the phone activity.

SOS enables to send and receive notifications anytime! Notifications can be created and sent separately or straight from the bookings page to one, a few or all staff, who haven't stated in their availability they cannot work that day. A message will contain information where and when the shift is. The message can be chosen from a list of templates, customised or a new one typed in. Once the responses from the staff members come back they can be allocated to a specific shift and then an automatic confirmation notification will be send that employee and once approved by all parties the shift will be added on rota.

SOS Advantages

Choose the best

System Administrators

Increased productivity and efficiency in organisation

Storage and management of Client's and staff information in one place

Facility to post, message to individual employee or newsfeed to a group

Facility to create and manage work rotas

Facility to add and approve timesheets

Facility to create and assign tasks and once they are completed receive notifications

Facility to start discussions or conversations allowing the employees to respond and comment

Ability to observe recruitment process

Access to staff trainings and qualifications and allocate employers according to them

Communication management across multiple areas and location in one place

Facility to request confirmation to ensure staff read attachments or confirm attendance

Connection with all clients in one place to create a truly connected partnership

Mistakes prevention - double bookings or bookings with not compliant staff not possible

Auto warnings will show up about too low or too high staff levels, breach of working time, not appropriate leave notice

Analytic reports about the organisation, department or individual are available to view

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Staff

Accessibility to make duty, leave or time off requests and other changes to work rota online from anywhere in the world

Facility to review their own skills and trainings online to ensure they are up to date, compliant and accurate

Facility to keep track of their worked hours, expenses and earnings as well as payroll information

Facility to receive bookings directly from clients

All timesheets management online

Participation in conversations and discussions with supervisors and colleagues

Accessible communication facility with supervisors and colleagues anytime

Facility to receive and complete tasks

Facility to receive attachments and confirmations about tasks or shifts

Facility to request confirmation to ensure staff read attachments or confirm attendance

Connection with all clients in one place to create a truly connected partnership

Mistakes prevention - double bookings or bookings with not compliant staff not possible

Auto warnings will show up about too low or too high staff levels, breach of working time, not appropriate leave notice

Analytic reports about the organisation, department or individual are available to view

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Clients

Full compliance, transparency and quality staff guaranteed - access to agency staff database and their trainings and qualifications

Booking shifts with either selected employees or broadcast to all staff on-board

System is always up to date, secure and accessible from anywhere

Access all bookings online to make sure all outstanding shifts are covered with right people

No need to make phone calls or send emails confirming or requesting information

Paperless

All timesheets management online

Access to invoices

Personalised access can be created for different departments if required like budget controller, HR manager, payroll manager

Facility to send feedback about staff

Analytic reports about bookings and spending available to view

Facility to request confirmation to ensure staff read attachments or confirm attendance

Connection with all clients in one place to create a truly connected partnership

Mistakes prevention - double bookings or bookings with not compliant staff not possible

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Special Offers

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033 0057 0377

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